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CRM

Experience the power of connected CRM software

Sage CRM is software for small to medium businesses that helps find new customers, speed up sales, and improve relationships. It’s user-friendly and quick to set up.

Sage CRM is a tool that is designed to help small and medium businesses in finding new customers, closing sales at a faster rate and building profitable relationships. This product helps in enhancing the sales process and is easy to use and deploy.

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Increased Revenues​

Real-time Insights

Improved Business Processes​

Management information – develop deeper organisational understanding

Helping to drive productivity across the entire organisation, Sage CRM can give you the information you need to protect margins, reduce cost of sale, customer attrition and administration costs while also eliminating process bottlenecks.

  • Gain access to key performance indicators at all levels of your organisation
  • Develop a deeper understanding of the performance of your business and the different teams within it
  • See information represented graphically
  • Use pre-built reports or build your own
  • Provide easy access to vital information, including historical and commercial data
  • Define business processes, track cases and solutions, so that your team can resolve customer issues effortlessly
  • A self-service web portal and an automated email management service mean that you can offer round the clock customer service
  • Free your people up to focus more of their time on maximising customer satisfaction and driving customer loyalty
  • Grow your business while also delivering best practice customer service

Service automation – deliver excellent customer service

Getting a new customer is only the beginning of what will hopefully be a long and profitable relationship. Sage CRM helps you to make every customer interaction more informative, more effective, and more profitable.

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Sage Overview

Explore the capabilities and benefits of Sage CRM for your business

Why use a CRM system?

CRM practices can make your customer operations more efficient, whether you’re a B2B or B2C organisation. This can save time and boost connection-building. A centralised CRM framework can improve communication, facilitate progress evaluations, and inform customer strategies.

How can CRM software be used to increase sales?

Maximize sales efficiency by streamlining the process and shortening cycles. Top CRM software can simplify tasks like creating quotes and orders, sales forecasts, and lead management, automating your workflow for optimal results.

  • Use valuable business insights and reliable customer data to target the appropriate audience for your new products and services, and incorporate these insights into your product pitch."
  • Inform your product pitch with valuable business insights, using reliable customer data to reach the right audience for your new products and services.
How can CRM tools be utilized to provide exceptional customer service?

Your customers are the driving force behind your business. Utilizing even basic CRM software, your sales and marketing team can efficiently source leads, pinpoint opportunities, and execute targeted campaigns, resulting in improved sales. Additionally, you can track customer orders using your integrated ERP or business management solution after successful marketing campaigns.

  • The use of CRM software enables your employees to gain a comprehensive view of each customer's life cycle, allowing them to efficiently and personally address any concerns that may arise. With this data at their fingertips, they can resolve queries quickly, resulting in heightened customer satisfaction and loyalty.

Transform your business with the power of CRM.

Discover how seamlessly your business can operate with our CRM software’s comprehensive integration and compatibility with a range of business systems and software. Our solution enables efficient data exchange to optimize your overall business processes.

Our team is here to guide you through the unique benefits of our CRM software, customized to meet the specific needs of your business. Take control of your sales and customer management, and unlock the full potential of your business operations with our CRM software. Schedule your demo today and begin your transformative journey towards streamlined sales and customer management.

  • +263 717 553 672
  • +263 86 77 00 888 4/5
  • info@softsmart.co.zw
  • sales@softsmart.co.zw
  • 4th Floor, Bard House 69 Samora Machel Avenue, Harare

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4th Floor, Bard House 69 Samora Machel Avenue, Harare

info@softsmart.co.zw

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